In the early days, my memory was mainly using the chilli oil with Yok Chan's noodles. However as time went by and as it was discovered by more people, we soon realised how well it went with other things.

The two initial most well-paired foods that alerted us to it's prowess, the main well-trodden gateways if you will, are cheese and eggs. Every form of egg, every type of cheese. It doesn't just add to them, it TRANSFORMS them. They are the chilli oil's best friends.

It also goes just as spectacularly with fish, honestly. Try it with smoked salmon and scrambled eggs and I assure you that dish will enter a new dimension.

The chilli oil also heightens other foods in the same way, whether it's fried rice, pasta, dumplings, curries, risotto, tacos, soups, salads.. It's sort of more now what we don't use it with. It really does go well with everything.

You can use it whichever way you want! Time has proven that it is very versatile.

We started off using it as a condiment predominantly, using it on our meals. But soon we found ourselves using it as a base for noodles, soups, marinades, salad dressings, as garnishes and toppings, using it with other sauces and condiments. The list goes on..

We currently have Yok Chan's Chilli Oil original as well as our Hotter! version.

We are constantly brain storming in terms of other variations and other products, in which they'll only make the cut if they're at the same quality of our original chilli oil.

Ah good question, as we know that everyone has their own level of spice tolerance. We think that YCCO has a medium level of spice, not too spicy that it will blow your head off, but not too mild that you won't get that sought-after kick.

That said, if you have a constitution that is sensitive to chilli, definitely start off with small amounts at first.

As the saying goes, 'if you have sensitive guts, don't go nuts..'

Yok Chan's Chilli Oil does not contain MSG.

And just for the record, MSG is not as bad as some people might think it is :)

We make the chilli oil in small batches, in a registered home kitchen. As we're still establishing ourselves as a business, this makes sense until we've expanded production so much that we need a larger premises (hopefully!).

We have different sized boxes for the different bundles. As they are glass jars full of oil, we pad out the packages with cardboard and packing material to try and minimise any damage in transit. We also for now, wrap padding to the lid to minimise any leakages. 

We currently use plain boxes and packing material due to costs, but one day we might create more bespoke and branded material, which is still sustainable. 

If you choose a shipping method with tracking, we'll send your tracking number either automatically via an email.

Due to the nature of our product, we don't offer items to be returned. However if the item has arrived damaged or defective and you can provide photo evidence, we'd be happy to send you a replacement or a refund.

Once packages leave our premises they're in the hands of the courier, though mostly reliable there's always a small chance of packages arriving damaged.

Just to add, if the product has only leaked a bit, it's still perfectly fine to use. That's what the oil proof labels are for! However of course if you're not satisfied, we will be happy to send a replacement or a refund.

We're currently only shipping to the UK, gradually looking into the protocol of international shipping as we go forward.

We definitely want to ship to the EU/internationally in the future, in which we're hoping that in terms of import taxes etc. we find a route that works well for both ourselves and the consumer.

We do! We currently offer free regular shipping for orders £35 and over. 

Where IS your order?

We currently offer 1st and 2nd class, 48 hour tracked and 24 hour tracked postage. We recommend using the Royal Mail 48 tracked shipping method as it's quite cheap and will most of time get there in two working days. It's also tracked, which is always a bonus.

We are only using Royal Mail for online orders at the moment, who are proving reliable. We tried another courier but after a few quite big mishaps, we're sticking with just Royal Mail for now. 

We're keen on re-using as much cardboard as possible and you may notice that some deliveries will have used cardboard from old boxes for protective padding.

We want to re-use cardboard material as much as we can. It's a no brainer for us to utilise and recycle old materials, so we'll be using it when we can.

Ah. So we've had rare instances where jars leaked in transit which resulted in oil getting everywhere, ruining everything! As a quick workaround, we implemented this temporary but also primitive solution to eliminate leakages. It’s worked so far but we’re very aware that it’s not ideal, unprofessional looking and frankly a bit of a pain.

Weighing it up, we thought it's better temporarily having this albeit ugly solution, instead of packages arriving with oil everywhere.

HOWEVER, we've undertaken a traditional vacuum sealing method that seems to be working. We will therefore be transitioning off of this method with some deliveries very soon to test the waters. If all ok with no chilli oil tears, this may be a thing of the past!

There's always various promotions such as seasonal discounts and introductory offers that we offer, so keep your eye out for those!

We currently also do free delivery if your order is £35 and over.

Essentially the most economical route is to buy more jars at a time, as subtle a marketing sales pitch that is..

Due to Royal Mail shipping brackets, you pay the same for one jar being delivered, as you would for four. It's also the same postage for six jars, as it is for eight or twelve jars.

As the price per jar gets lower the larger the bundles get, the least economical is to buy one jar. We know it's not ideal for first time buyers but if you're an avid fan, based on shipping rates, price per jar and also with our free delivery price point, buying either the 6, 8 or 12 jar bundles are the most value for money.

For sure, we're always looking for new stockists!

Please send your query to yokchanschillioil@gmail.com or if you are on Faire you can find us there via this link

Yok Chan's Chilli Oil does not use ingredients derived from any of the main allergens. 

However as we use ingredients sourced from larger suppliers that have 'may contain' warnings, plus the chilli oil is handmade in a home kitchen, we cannot guarantee it is 100% free from a specific allergen.

Therefore with the ingredients sourced, the chilli oil may contain traces of wheat, soya, treenuts, peanuts, sesame, milk products, mustard, celery and sulphites. Although great care is taken to control any cross contamination risks.

Yok Chan's Chilli Oil doesn't use ingredients derived from animals or animal products.

As some ingredients have 'may contain' warnings and YCCO is currently made in a home kitchen, we can't guarantee our product is 100% free from milk products, although great care is taken to control any cross contamination risks.

In regards to labelling, we believe that it's still being debated if products that have precautionary statements such as “may contain milk etc..” can be classed as ‘vegan’.

Even though a few organisations say that products with 'may contain..' items can be classed as vegan, for now we've decided to be as transparent as possible stating our product as plant based alongside the above info, letting the customer decide based on the info provided.

There are no nuts used in our chilli oil recipe.

However as the chilli oil uses ingredients sourced from larger suppliers that have 'may contain' warnings regarding tree nuts and peanuts, plus is handmade in a home kitchen, we cannot guarantee it is 100% free from nuts. Although great care is taken to control any cross contamination risks.

The ingredients used in our chilli oil do not contain gluten.

Though as the chilli oil uses ingredients sourced from larger suppliers that have 'may contain' warnings regarding wheat, plus allergens are present on site in our home kitchen, we can't guarantee our product is 100% free from gluten. Although great care is taken to control any cross contamination risks.

It's not clear as to whether or not using ingredients with 'may contain wheat/barley/rye' warnings can be classed as gluten-free, so we've not classed it as gluten-free for now, letting the customer decide based on our info.